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a weekly calendar for leaders (ebook)-roy osing-9781483551494

A WEEKLY CALENDAR FOR LEADERS EBOOK

ROY OSING

, 2015
  • Formato: EPUB - DRM
  • Editorial: BOOKBABY
  • Lengua: INGLÉS
  • Año edición: 2015
  • ISBN: 9781483551494
Leaders require context for what they do and how they spend their time. A philosophy that guides their behavior and the things they treat as a priority. Without context, leaders tend not to lead. They flit. They simply follow their nose and spend their time on the crisis of the day. They manage the momentum of the organization rather than disrupting it based on the need to respond to changes in their environment that shout out a new direction. For me, the appropriate leadership context for todays rapidly changing and unpredictable world should be all about serving people; people "on the inside" – employees, and people "on the outside" – customers. Serving employees… Not directing, commanding and controlling them. Not telling them what to do as they go about performing their daily jobs. Not dictating orders for them to follow. Rather, establishing the picture of the journey to be taken, relating it to their specific job and enabling them to take it with you. This philosophy starts with the question "How can I help?" Helping by removing the barriers that prevent them from doing the job they want to do. By freeing them from organizational bureaucracy that stultifies their efforts. Serving customers… Not flogging products and services at them. Not forcing them to take what you supply. Not treating them like a faceless entity in the crowd. Rather, positioning the organization to respond to their needs, wants and desires; to subordinate its profit motives and declare the customer as the lead priority. Designing solutions and creating memorable experiences for them. By delivering happiness to them every time they engage with some aspect of your organization. You cant plan your week without getting your thinking straight on which philosophy YOU believe in as a leader. Do you want to control and direct people or do you want to serve and take care of them? For some, this is a difficult issue. I have dealt with many managers who found the idea of serving anyone repugnant.

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Datos del producto

  • Editorial: BOOKBABY
  • Lengua: INGLÉS
  • ISBN: 9781483551494
  • Año edición: 2015
  • Formato: EPUB - DRM Tagus

Resumen

Leaders require context for what they do and how they spend their time. A philosophy that guides their behavior and the things they treat as a priority. Without context, leaders tend not to lead. They flit. They simply follow their nose and spend their time on the crisis of the day. They manage the momentum of the organization rather than disrupting it based on the need to respond to changes in their environment that shout out a new direction. For me, the appropriate leadership context for todays rapidly changing and unpredictable world should be all about serving people; people "on the inside" – employees, and people "on the outside" – customers. Serving employees… Not directing, commanding and controlling them. Not telling them what to do as they go about performing their daily jobs. Not dictating orders for them to follow. Rather, establishing the picture of the journey to be taken, relating it to their specific job and enabling them to take it with you. This philosophy starts with the question "How can I help?" Helping by removing the barriers that prevent them from doing the job they want to do. By freeing them from organizational bureaucracy that stultifies their efforts. Serving customers… Not flogging products and services at them. Not forcing them to take what you supply. Not treating them like a faceless entity in the crowd. Rather, positioning the organization to respond to their needs, wants and desires; to subordinate its profit motives and declare the customer as the lead priority. Designing solutions and creating memorable experiences for them. By delivering happiness to them every time they engage with some aspect of your organization. You cant plan your week without getting your thinking straight on which philosophy YOU believe in as a leader. Do you want to control and direct people or do you want to serve and take care of them? For some, this is a difficult issue. I have dealt with many managers who found the idea of serving anyone repugnant.

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