Gill Hasson

In todays fast-paced world, its tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books youll love, Joosrs brief and accessible eBook summaries fit into your life. Find out more at joosr.com. Are there people in your life that put a knot in your stomach every time you think about being around them? Discover the secrets to dealing with difficult people and enjoy more peaceful relationships-and fewer stomach knots. How To Deal With Difficult People by Gill Hasson teaches us how to successfully communicate with others, especially those we find difficult. Thought provoking questions are asked throughout, which help us see where others are coming from, and why theyre acting a certain way. Oftentimes, the root of the problem is a lack of mutual understanding and respect. When we can recognize this, were better able to communicate effectively with others. You will learn:· How to understand where a person is coming from and why theyre being difficult· How to honestly evaluate yourself and determine if youre part of the problem· How to actively listen and observe body language to improve communication and understanding.

Por qué dejar que la mala actitud de los demás le arruine la vida? Esta obra le dará las herramientas y tácticas que usted necesita para aprender a manejar gente problemática y librarse del estrés que esta genera. Ya sea que se trate de un jefe que padece del habito de adelantar las fechas establecidas de los proyectos, de un colega que se las ingenia para colaborar lo mas minimo posible, de un amigo incorregiblemente pesimista o de un familiar insaciable en su capacidad para criticarlo, lo cierto es que, algunas personas no solo son dificiles de sobrellevar ¡sino imposibles!A menudo nuestra respuesta inmediata es quejarnos, adquirir una postura defensiva ¡o simplemente atacar! Sin embargo, existen tacticas precisas para interactuar con personas dificiles en todos los ambitos de la vida personal y profesional.Como tratar con personas dificiles y problematicas le muestra de que maneras lidiar con ellas haciendo enfasis en que usted esta en capacidad de cambiar su actitud y salir airoso de cualquier clase de interaccion, ¡por dificil que sea!

Transform the way you see the world and the way the world sees you by effectively managing your emotions The happiest and most fulfilled people are not always the cleverest or most talented skilled or educated among us Instead those who can effectively manage feelings their own and those of the people around them frequently wear that crown And now more than ever emotional intelligence is the trait you need to develop to unlock your true potential In the newly revised second edition of Emotional Intelligence bestselling author of the Mindfulness Pocketbook and career coach Gill Hasson delivers yet another insightful roadmap to navigating and harnessing your emotions You ll learn to boost your productivity happiness calm and confidence as the author explains the startlingly straightforward fundamentals of our feelings You ll also discover how to boost your EQ emotional intelligence quotient to improve your personal and work lives manage conflict understand office politics deal with bullying and more Emotional Intelligence walks you through how to Manage anxiety and stress so they don t overwhelm you at work or at home Express yourself and your desires clearly and simply so you can get more of what you want Be more assertive so you can protect

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