be my guest. student s book francis o hara 9780521776899

BE MY GUEST. STUDENT S BOOK

 (En papel)

FRANCIS O HARA

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  • Nº de páginas: 112
  • Encuadernación: Tapa blanda
  • Editoral: CAMBRIDGE UNIVERSITY PRESS
  • Lengua: INGLÉS
  • ISBN: 9780521776899
This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests� problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

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