This book takes the unique and innovative approach of linking relationship marketing to the traditional market planning models that are used by most marketers today As globalisation progresses the need for creating and maintaining off line and on line relationships with the company s customers suppliers stakeholders and personnel has become increasingly vital in today s business environment Now in its fourth edition this best selling text bridges the gap between relationship marketing and traditional marketing integrating this approach with the process of developing effective marketing plans by the use of the newest technology Drawing on a varied and extensive range of international examples Hollensen demonstrates how companies such as Electrolux Tinder Match com DJI Technology Huawei and Spotify make use of relationship marketing theory in order to gain competitive advantage Marketing Management A Relationship Approach is invaluable reading for undergraduates studying marketing management in their final year or at postgraduate level and for practitioners and those studying for professional qualifications in marketing management
Ficha técnica
Editorial: Pearson
ISBN: 9781292291444
Idioma: Inglés
Número de páginas: 728
Tiempo de lectura:
15h 8m
Encuadernación: Tapa blanda
Fecha de lanzamiento: 30/01/2019
Año de edición: 2019
Especificaciones del producto
Escrito por Svend Hollensen
Svend Hollensen es profesor asociado de Marketing Internacional en la University of Southern Denmark. Es autor de libros que han sido publicados en todo el mundo y de varios artículos en prestigiosas revistas.